The boutique e-commerce agency for growing brands.

We help jewellery, fashion & wellness brands increase conversions by up to +300% and grow traffic from new channels.

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Who We Are

We're a female-founded London agency that specialises in launching and scaling e-commerce brands.

Safura Harrison
Founder & Director

I've been building e-commerce brands since 2010 including co-founding two start-ups. After years working across luxury, fashion and jewellery and experiencing firsthand how transactional most agencies can be, I started Killing Digi.

I didn’t want to build a typical disconnected agency that either creates strategy decks and disappears or executes orders without understanding the bigger picture. Instead I created an expert team that works like an internal e-commerce department should.

Killing Digi adapts to what you actually need: high-level strategy, hands-on implementation or both. We work collaboratively based on your resources and we genuinely care about your business trajectory, not just your click-through rates.

We’re a small remote team based in Hackney Wick and we work with mission-driven businesses building something meaningful.

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The Killing Digi Ethos

How We Work

We work as an extension of your team, not as an external vendor. That means we work directly with founders and marketing teams to understand your business, your goals and what resources you have available.

We manage individual channels (email, paid ads, CRO) but we view them as part of your entire digital ecosystem, connecting insights across the entire marketing funnel rather than working in silos.

Our approach is collaborative and honest: we push back when something isn't right, fix what's broken before scaling what works, and work closely with your team to build sustainable growth.

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Why Work With Us

We’re a small hands-on team of passionate doers who treat your business like our own.

1. Small roster
We work with just 4-5 clients at a time because we care about doing excellent work. This ensures you get the attention and results your brand deserves.

2. Everything in-house
No outsourcing: You always collaborate directly with our core team of digital experts, not junior account managers.

3. Full transparency
Honest feedback, strategic pushback when needed and connecting insights across channels that most agencies working in silos would miss. 

4. Data-led decisions
Every strategy is data-backed by analysis and years of experience. No gut-feeling decisions- we constantly test, measure, optimise, repeat.

5. Open collaboration
We understand this is your investment and we bring emotional intelligence alongside technical expertise. We're rigid on deadlines and flexible where it matters.

6. Purpose-driven partnerships
We work with brands that ask ‘should this exist?’ before ‘will it sell?’ Businesses that prioritise conscious consumption as much as they do topline growth.

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From Our Clients

  • "The team delivered a tailored digital strategy that produced real, measurable results. Our website traffic has increased significantly, conversions have improved and our brand visibility has never been stronger. What sets them apart is their combination of technical expertise and consistent communication. They feel less like an agency and more like an extension of our own team."

    —Nishita Assomull, founder of L’Atelier 73

  • "Safura and her team are exceptional. The agency has real heart whilst providing incisive and dynamic support. Every decision is unpinned with clear-thinking, transparency of cost and real diligence. I adore working with them and appreciate the breadth of knowledge and multidisciplinary approach which builds to an output that is more than the sum of its parts. Highly recommend."

    —Kelly Gilbert, founder of The WhatSupp Co

  • “Working with Saf and the KD team has been amazing for Amurelle. The SEO implementation has already resulted in Organic Search becoming our second biggest traffic driver. It has also improved the quality of visitors landing on our site, with higher engagement and stronger intent to purchase. We’re now seeing sustainable growth without relying solely on paid channels."

    —Hannah Sanusi, founder of Amurelle

  • "We’ve seen amazing traction in terms of conversion rate and engagement from the re-design, CRO and new content strategy. The changes have made it easier for customers to find what they need and move smoothly through the purchase journey. Overall, the site now feels far more aligned with how our audience actually shops."

    —Kasra Rahimi, managing director of Kasra Rugs

  • "The [SEO] results have been great so far - our organic search traffic has overtaken social. The site now ranks higher in Google which has led to a significant increase in sales and a more engaged and intentional customer base. We enjoyed working with KD for their expertise and hands-on guidance and would definitely work with them in future to optimise our site further."

    —Em Fitz, founder of Spice Moss

What We Do

E-commerce Development & Optimisation

Our core service: Shopify builds, migrations and conversion rate optimisation strategy and implementation that turn more visitors into customers.

Email & CRM Strategy & Management

Klaviyo set-up, automated flows, campaigns and segmentation that drives revenue and turns one-time buyers into loyal repeat customers.

Meta & Google Ads

With a solid foundation, we scale profitably through paid ads and continuous optimisation. Profitable campaigns with proper tracking and creative testing.

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